Feedback isn’t simply tracking survey scores.
It’s about listening to people and learning from their experiences.
Voice of the Day
“The gentleman at the deli was professional and kind. He was mannerly and courteous. Prior to my arrival I had called to inquire about the over roaster availability and was given the exact time they would be ready. Upon pick up I interacted with the lady and greeted with kindness. I asked her opinion on the size of the roasters for what I planned and she took the time to help me make a wise decision.“