A Passion For Feedback

For nearly 50 years, The Feedback Group has helped organizations listen and respond to customers, employees and key stakeholders.

The Feedback Group Core Values

Research Expertise

Feedback is an art and a science. In fact, we wrote a book on it!  We understand the nuances of survey types, question construction, and data analysis. We don’t force a feedback method on a client need; we prescribe and execute the right solution.

Thought Leadership

We are at the forefront of consumer research, employee feedback, and stakeholder surveys. Our principals regularly speak at conferences and contribute to podcasts and trade publications. We frequently partner with leading industry associations to conduct and share innovative research. This enables a virtuous cycle of learning to share with clients and inform each engagement.

Direct Principal Involvement

A principal oversees every client engagement, large or small, ensuring we leverage our knowledge and experience to provide maximum value.

About Us

Meet Doug Madenberg
Meet Doug Madenberg
Meet Brian Numainville
Meet Brian Numainville
Meet Our Partners
Meet Our Partners


“The great work The Feedback Group does for our members and all independent grocers is invaluable. You’re truly appreciated by all of us.”
David Smith, CEO, Associated Wholesale Grocers

“We really appreciate what The Feedback Group does for us. We get so much helpful information!”
Pat Raybould, Chairman/CEO, B&R Stores

“The Feedback Group will receive a glowing recommendation from us to anyone who will listen.”
Stan Love, Store Development Director, Bozzuto’s, Inc.