Feedback isn’t simply tracking survey scores.
It’s about listening to people and learning from their experiences.
Voice of the Day
“When I entered the store, there was an employee that gave me a shopping cart very nicely. Asked if I needed anything. When I did need assistance, there was someone there to help me immediately. The checkout lady was very, very pleasant and kind, she smiled and I was very satisfied.“
From our latest Feedback Group studies to podcast appearances and news stories, learn more here!