Feedback isn’t simply tracking survey scores.
It’s about listening to people and learning from their experiences.
Voice of the Day
“I forgot my wallet. The cashier, Bobby, paid for my groceries — he literally took money out of his own wallet and put it in the cash drawer — and then told me not to worry about paying him back, just “do something nice for someone else.” Of course, I returned immediately and reimbursed him but that is service beyond compare. Bobby is my hero.”
From our latest Feedback Group studies to podcast appearances and news stories, learn more here!