Feedback isn’t simply tracking survey scores.
It’s about listening to people and learning from their experiences.
Voice of the Day
“Paul helped me find an item that was out of stock on the shelves but was in the back of the store. He even offered to help me carry the items (6-packs of sodas) to the front of the store. He was incredibly personable and helpful. I stopped specifically for that soda and had it not been there I would have been very disappointed. Paul made my day.”