Feedback isn’t simply tracking survey scores.
It’s about listening to people and learning from their experiences.
Voice of the Day
“Me and my family have been going to that store since I was in high school, I’m 57 years old. So that’s 40 years, you pretty much know everybody, everybody treats you with a smile, everybody talks to you, sometimes there’s even a little picking on each other like with the pharmacy staff. It’s just an awesome store. It’s clean, 99 times out of 100 it has everything I go for, I really love the store, thank you. ”
From our latest Feedback Group studies to podcast appearances and news stories, learn more here!