Feedback Consulting Partners

Powered by The Feedback Group & Engagement View™

Who We Are

Feedback Consulting Partners is a collaboration of proven business leaders, consultants, and innovators. We bring decades of experience in stakeholder feedback, organizational culture, and business growth—anchored by feedback tools such as Engagement View™, a breakthrough employee engagement assessment.

The guiding vision for Feedback Consulting Partners is to leverage The Feedback Group’s experience and established reputation, and integrate Engagement View™ with other proven feedback tools, to help companies assess culture, strengthen engagement, and drive growth.

We believe that listening to employees and customers is the most powerful lever for culture alignment and business performance. Our mission is to help organizations:

• Understand their strengths from the inside out.
• Expand on what’s working.
• Remove barriers to high performance.
• Build scalable playbooks for success.

Founding Principals

Doug Madenberg (Lake Success, NY)
Chief Listening Officer – The Feedback Group, Co-Founder Feedback Consulting Partners

Doug is a longtime leader in customer and employee feedback systems, serving as a Principal at The Feedback Group since 1995. He consults with organizations across the U.S. on listening programs for customers, employees, and supply chain partners, with a particular focus in the grocery and retail sectors. Doug played a historic role in introducing automated feedback systems for supermarket shoppers and co developed the Retail Culture Survey, a benchmark tool used in multiple industries. Before his tenure at The Feedback Group, he was a manager in Deloitte’s retail practice. He holds an MBA and a BS in Marketing and Strategic Human Resources from Cornell University, where he was named a Merrill Presidential Scholar. Outside his professional work, Doug has been active in nonprofit boards and youth leadership programs, and earlier in life was president of Key Club International (1987–88).

 

Brian Numainville (Minneapolis, MN)
Principal – The Feedback Group, Co-Founder Feedback Consulting Partners

Brian is a seasoned expert in consumer insights, customer experience, and communications. He joined The Feedback Group in 2012, after serving 18 years at Nash Finch Company in roles including Senior Director of Research and Public Relations, and Chair of the NFC Foundation. At Nash Finch, he led efforts in GIS analysis, consumer research, cause marketing, and launched feedback systems across corporate and independent locations. Brian is frequently invited as a speaker and commentator in the retail, grocery, and food industries, and has contributed thought leadership at national conferences and in numerous publications, and is the co-author of Feedback Rules! Besides his research and communications work, he is active in nonprofit boards, especially in areas tied to food insecurity, education, and international development. Brian holds an M.A. in Communication Studies and a B.A. (summa cum laude) from the University of Minnesota.

 

Steve Junqueiro
Industry Expert & Strategic Advisor, Co-Founder Feedback Consulting Partners

With a distinguished 43-year career at The Save Mart Companies—rising through operations, merchandising, and executive leadership—Steve brings unmatched industry depth to Engagement View™. As former President & COO, he oversaw everything from supply chain to HR and team engagement programs. Now CEO of Steve Junqueiro Associates, he advises on consulting, mentoring, and leadership development. Steve’s grocery passion and operational acumen ensure that Engagement View™ delivers real-world, actionable impact.

 

David Snyder (Raleigh, NC)
Co-Founder & Customer Engagement Strategist, Co-Founder Feedback Consulting Partners

Acclaimed author and innovation leader, David focuses on behavior change and organizational performance. As founder of Snyder, Inc. and author of How to Hire a Champion and How to Mind Read Your Customers, he blends brain science and storytelling to build trust, clarity, and high-performance cultures. Using Engagement View™, he shapes survey design and transformation programs that create lasting culture change.

 

Todd Kasenberg (North America)
Co-Founder, Customer Experience & Platform Consultant, Co-Founder Feedback Consulting Partners

Todd is an expert on organizational culture and engagement and a highly skilled learning consultant. A Co-Founder of the Engagement View™ platform, Todd’s expertise spans human performance, brand narrative, and user experience. A current municipal leader and AI and technology entrepreneur, he understands feedback loops, accountability, and cultural adoption. Todd helps clients weave engagement practices into everyday operations—turning insight into measurable business results.

 

Kristin Terdik
VP, Sales & Partnerships, Co-Founder Feedback Consulting Partners

With 20+ years in sales, partnerships, and SaaS leadership, and 10+ years serving the agriculture industry, Kristin drives Engagement View™’s commercial strategy. She ensures product innovation aligns with client needs, building relationships that turn feedback into business growth. Her approach keeps the focus on impact, not just insight.

 

Brian Peters
Senior Engagement Advisor

Brian is an award-winning HR strategist and employee engagement expert with a career spanning leadership roles in Fortune 500s, high-growth startups, and consulting ventures. As the founder of Repete Consulting and host of the Science of Engagement podcast, he brings data-driven insight, storytelling, and behavioral science together to help organizations activate high-performance cultures. A SHRM-SCP and SHRM-CA certified practitioner with a Ph.D. in Industrial-Organizational Psychology, Brian is known for turning complex engagement challenges into measurable business wins. From deploying UWES and COPSOQ frameworks to building scalable programs for hyperscale datacenters, he helps clients transform leadership behaviors and create workplaces where people thrive.

 

Spotlight on: Engagement View™

Smarter Feedback. Stronger Performance.

A smarter, AI-powered way to surface actionable employee and customer insights—without the inefficiency of traditional consulting.

Most companies rely on outdated methods to gather employee and customer feedback—manual interviews, expensive consultants, and static reports that arrive months too late. In industries like grocery, retail, produce, and supply chain, that delay means missed opportunities.

We’re here to change that.

Our Solution

Engagement View™ uses AI to create smart, targeted surveys that uncover what’s really happening on the ground—in days, not months. Then we help your team:

• Find the strongest areas of consensus on areas of potential
• Build upon clearly identified strengths and remove barriers to teamwork
• Understand the “DNA” of your organization: what makes you great, and what you can do to be even greater
• Distill those insights into a repeatable playbook
• Scale high-performance practices across your workforce

All at a fraction of the cost of traditional consulting.

How It Works

1. Rapid team survey creation using Engagement View™
2. Instantly discover processes and teams that are working, and processes that need improvement
3. Real-time insight delivery: What do your most knowledgeable people think you can improve? What are the knowledge gaps you need to fill? What is the easiest way to do that?
4. Actionable “Organizational DNA” extraction: Identify Core Strengths and Leverage Them
5. Tailored post-survey coaching & training options

Pilot Customer Opportunity

We’re inviting a select group of industry leaders to join Feedback Consulting Partners as Beta Customers. You’ll get:

• Early access to our AI-powered platform
• Discounted pricing
• A voice in product development
• A seat at the table shaping the future of engagement in your industry

All we ask in return? Feedback—and a future testimonial.

Ready to Lead the Way?

Let’s schedule a 30-minute intro call. We’ll show you the platform, hear your priorities, and explore how we can support your team.

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