Asking For Customer Feedback: 5 Ways To Listen Better!
Brian Numainville2021-12-21T13:50:51+00:00Is your business in the habit of listening to both unhappy and happy customers?
Press Release: 2021 Grocery Shopper Intention Monitor
Brian Numainville2021-07-15T01:00:51+00:00THE FEEDBACK GROUP FINDS FOUR TIMES AS MANY GROCERY SHOPPERS PLAN TO SHOP IN
Five Findings For The Future
Brian Numainville2021-05-13T12:53:12+00:00This was quite a year for grocery shopping. Think about how your own family's
Press Release: Fall 2020 U.S. Online & In Store Grocery Shopping Study
Brian Numainville2021-05-08T17:48:08+00:00RETAIL FEEDBACK GROUP STUDY SHOWS REBOUND IN GROCERY SHOPPING SATISFACTION, BOTH IN-STORE AND ONLINE
Press Release: Spring 2020 U.S. Online & In Store Grocery Shopping Study
Brian Numainville2021-05-14T12:47:47+00:00RETAIL FEEDBACK GROUP STUDY FINDS SURGE IN DUAL CHANNEL GROCERY SHOPPING Supermarkets Show Strongest
Pandemic Implications
Brian Numainville2021-05-13T12:54:07+00:00As intrepid consumers have shopped for groceries in-store and online during this COVID-19 pandemic,
Beyond Mere Capability
Brian Numainville2021-05-13T12:54:48+00:00Our annual study of online grocery shopping provides encouragement for grocers working to extend
Press Release: Fall 2019 U.S. Online & In Store Grocery Shopping Study
Brian Numainville2021-05-14T12:47:07+00:00RETAIL FEEDBACK GROUP STUDY FINDS ONLINE SUPERMARKET SHOPPERS REGISTER IMPROVED OVERALL SATISFACTION AND HIGHER
Department Managers Speak: About Time
Brian Numainville2021-05-13T13:17:33+00:00This week we released the results of the 2016 Supermarket Department Manager Survey, conducted
Small Investments, Big Payoffs
Brian Numainville2021-05-13T12:22:47+00:00How much would you pay to elevate one of your shoppers to a highly
