March 2025
The Online Grocery Experience: Leveraging Digital Innovations
The landscape of grocery shopping continues to evolve dramatically, driven by rapid advancements in
August 2024
Generational Showdown: How Different Age Groups Shop and Rate Supermarkets
Understanding the generational differences in supermarket shopping habits in the United States is crucial
November 2021
Asking For Customer Feedback: 5 Ways To Listen Better!
Is your business in the habit of listening to both unhappy and happy customers?
December 2020
Five Findings For The Future
This was quite a year for grocery shopping. Think about how your own family's
May 2020
Pandemic Implications
As intrepid consumers have shopped for groceries in-store and online during this COVID-19 pandemic,
December 2019
Beyond Mere Capability
Our annual study of online grocery shopping provides encouragement for grocers working to extend
