November 2021
Asking For Customer Feedback: 5 Ways To Listen Better!
Is your business in the habit of listening to both unhappy and happy customers?
July 2021
Press Release: 2021 Grocery Shopper Intention Monitor
THE FEEDBACK GROUP FINDS FOUR TIMES AS MANY GROCERY SHOPPERS PLAN TO SHOP IN
December 2020
Five Findings For The Future
This was quite a year for grocery shopping. Think about how your own family's
Press Release: Fall 2020 U.S. Online & In Store Grocery Shopping Study
RETAIL FEEDBACK GROUP STUDY SHOWS REBOUND IN GROCERY SHOPPING SATISFACTION, BOTH IN-STORE AND ONLINE
June 2020
Press Release: Spring 2020 U.S. Online & In Store Grocery Shopping Study
RETAIL FEEDBACK GROUP STUDY FINDS SURGE IN DUAL CHANNEL GROCERY SHOPPING Supermarkets Show Strongest
May 2020
Pandemic Implications
As intrepid consumers have shopped for groceries in-store and online during this COVID-19 pandemic,
