Generational Showdown: How Different Age Groups Shop and Rate Supermarkets
Understanding the generational differences in supermarket shopping habits is crucial for retailers aiming to cater to diverse customer bases. A national study we recently conducted provides valuable insights into how different age groups choose their shopping channels and provides their satisfaction levels with their primary supermarkets. This blog post explores these
2023 Online Food Shopping Experience
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Press Release: 2022 Shopper Response to Food Price Inflation
The Feedback Group Finds Shoppers Believe Supermarkets Earn 33% Net Profit; Use Multiple Strategies to Fight Grocery Price Inflation LAKE SUCCESS, N.Y. (June 7, 2022) — The Feedback Group, a leader in providing actionable stakeholder feedback, today released findings from new national research conducted with more than 1,200 grocery shoppers about
Asking For Customer Feedback: 5 Ways To Listen Better!
Is your business in the habit of listening to both unhappy and happy customers? Asking for customer feedback provides one of the best ways to learn, make better decisions, and build customer loyalty. After all, retaining loyal customers is much easier than attracting new ones! By collecting feedback from customers —
Press Release: 2021 Grocery Shopper Intention Monitor
THE FEEDBACK GROUP FINDS FOUR TIMES AS MANY GROCERY SHOPPERS PLAN TO SHOP IN STORES MORE OFTEN | AMAZON GROCERY OFFERINGS LEAD ONLINE SHOPPING EXPECTATIONS LAKE SUCCESS, N.Y. (July 15, 2021) — The Feedback Group, a leader in providing actionable stakeholder feedback, today released the Grocery Shopper Intention Monitor. This new
Five Findings For The Future
This was quite a year for grocery shopping. Think about how your own family's food needs and habits have changed since March. We're all in that same boat. In 2020, we conducted two rounds of U.S. grocery shopping research - one in April at the height of COVID-19's first major wave,
