Do You Conduct Exit Interviews: Find Your Exit Signs
Does your company conduct exit interviews or surveys with departing store-level employees? I'm betting your quick answer is: Yes. Or: I think so. Or: We really try, when we can. Do you DO anything with the information collected when you conduct exit interviews? If you're not so sure about this one,
Future Food Retailing Possibilities
I recently authored an article for The Shelby Report and wanted to share it here as well. We live in a world of rapid change. As technology continues to evolve, new retail concepts come to light and innovative ideas surface, what does the future hold for food retailers? I recently reflected
Improve Your Listening: 5 Simple Steps
In today’s fast-paced and quickly changing world, one of the most important things an organization can do is listen to its stakeholders. Whether it is a business listening to shoppers, a religious institution hearing those in the congregation, or a nonprofit asking donors for input on the direction of the organization,